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Please read carefully before reaching out to our support team.
📱 WhatsApp Support Policy
To ensure fast and efficient service, our WhatsApp support is dedicated strictly to after-sales product services.
Please do not message us on WhatsApp regarding the following, as these inquiries will be ignored:
Tracking IDs: Your tracking information will be sent automatically to the email address used during checkout once your order ships.
Changing Couriers: We are unable to change the shipping carrier for an order once it is placed.
Combining Orders: Separate orders cannot be combined into a single shipment.
📦 Order Processing & Shipping
Dispatch Time: All confirmed orders are shipped on the next working day. (Note: Saturdays, Sundays, and National Holidays are not counted as working days).
Estimated Transit Times (After Dispatch):
Bluedart / DTDC Priority: 3 to 4 Working Days
Delhivery Express: 4 to 5 Working Days
DTDC Surface / Delhivery Surface: 5 to 8 Working Days
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